Contact
ZENstore.at is an online shop. For enquiries, please email us: [email protected]
Web analytics
To analyse how the site is used we rely solely on Umami, an open-source tool that runs under our own domain (stats.zenstore.at). The analytics data is not passed on to advertising networks.
Visitor statistics (always on)
The statistics work without cookies. We record:
- the pages viewed, the time of the visit and the referring website
- browser, operating system, device type, screen size and language
- the approximate origin of the visit (country or region)
- shop events: item added to the cart, cart viewed, checkout started and purchase completed (with order number, amount and currency)
Session recording and heatmap (optional)
In addition, individual visits can be recorded: mouse movements, clicks, scrolling and the page content shown at the time. This produces replays of single sessions and heatmaps that help us find usability problems in the shop.
This feature is switched off by default and only becomes active if you switch it on here yourself. You can switch it off again at any time; the visitor statistics keep running regardless.
Your choice is stored in this browser only (local storage, not a cookie), so it applies per device and browser.
Your rights
For questions about data processing and for access or erasure requests, please write to: [email protected]